Frequently Asked Questions

Everything you need to know about your Mother Sparsh shopping experience.

How long does it take for my order to be delivered?

Standard shipping usually takes 3-5 business days for metro cities and 5-7 business days for other locations across India.

What is your return and exchange policy?

We offer a 15-day return and exchange policy for all unworn and unwashed apparel with original tags intact. Sale items are eligible for exchange only.

How can I track my shipment?

Once your order is dispatched, you will receive an email and SMS with a tracking link and AWB number to monitor your package in real-time.

Which payment methods do you accept?

We accept all major credit and debit cards, UPI, Net Banking, and offer Cash on Delivery (COD) for most pin codes.

How do I ensure I pick the right size?

Each product page features a detailed 'Size Guide' with specific measurements. We recommend comparing these against your own measurements before purchasing.

Are the colors of the products accurate on the website?

We strive to display our products as accurately as possible; however, slight color variations may occur due to different screen settings and studio lighting.